Shipping Policy

Last Updated: December 27, 2025

Shipping Overview

DrippyRoom ships premium hypebeast room decor worldwide. We maintain a US warehouse for in-stock items and also offer pre-order and custom products. Shipping times vary based on product availability and your location.

Processing Time

In-Stock Items (US Warehouse)

• Processing: 1-2 business days
• Items ship within 1-2 business days of order placement
• You'll receive a tracking number via email once shipped

Pre-Order Items

• Processing: 2-4 weeks
• These items are not currently in our warehouse and need to be manufactured/sourced
• Estimated shipping timeframes will be clearly displayed on the product page
• You'll be notified when your item ships

Custom Orders

• Processing: 3-6 weeks depending on customization
• Custom products are made to order
• Timeline will be confirmed before order completion
• Updates provided throughout the production process

Delivery Time

United States

In-Stock Items (US Warehouse)

• Standard Shipping: 3-5 business days after shipment
• Express Shipping: 2-3 business days after shipment
• Total time from order to delivery: Less than 5 business days for most US locations

Pre-Order/Custom Items

• Once manufactured and shipped from our facility
• Standard delivery times apply (3-5 business days within US)

International Shipping

In-Stock Items

• Canada: 7-14 business days
• Europe: 10-20 business days
• Australia/Asia: 12-25 business days
• Other regions: 15-30 business days

Pre-Order/Custom Items

• Manufacturing time: 2-6 weeks
• Plus standard international shipping times listed above

Note: International delivery times are estimates and may vary due to customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Destination address
• Package weight and dimensions
• Shipping method selected

Free Shipping

• Available on US orders over $75
• Applies to standard shipping only
• Does not apply to pre-order or custom items

Tracking Your Order

Order Confirmation

• You'll receive an email confirmation immediately after placing your order
• This confirms we've received your order, not that it has shipped

Shipping Confirmation

• Once your order ships, you'll receive a tracking number via email
• Track your package through the carrier's website
• For pre-orders, you'll be notified when manufacturing is complete and items ship

Product Availability

Items are clearly marked on our website:

✅ In Stock - Ships from US Warehouse

• Ready to ship within 1-2 business days
• Fastest delivery option
• Delivery in less than 5 days for most US customers

⏰ Pre-Order

• Item is not currently in stock
• 2-4 weeks manufacturing/sourcing time
• Product page shows estimated ship date
• You'll be charged at time of order

🎨 Custom Order

• Made to order based on your specifications
• 3-6 weeks production time
• Timeline confirmed before order finalization

Shipping Carriers

We primarily ship via:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

The carrier is selected based on your location and shipping method. You cannot request a specific carrier, but we choose the most reliable option for your delivery.

Shipping Restrictions

We currently ship to most locations worldwide, with some exceptions:

We Do Not Ship To:

• P.O. Boxes (mirrors and larger items only; mousepads acceptable)
• Military APO/FPO addresses (contact us for special arrangements)
• Certain international regions with import restrictions

Address Accuracy

Your Responsibility

• You are responsible for providing accurate shipping information
• Double-check your address before completing your order
• We cannot modify addresses after an order ships

Address Corrections

• Contact us immediately if you need to change your address
• If the package has already shipped, we may not be able to modify the delivery
• Address correction fees from carriers will be passed to the customer

Delivery Issues

Failed Delivery Attempts

• Carriers typically make 3 delivery attempts
• If delivery fails, packages are returned to sender or held at carrier facility
• You may need to pick up from the carrier location or arrange redelivery

Package Marked as Delivered

If your tracking shows "delivered" but you haven't received it:

1. Check with neighbors or building management
2. Verify the delivery address on your order
3. Wait 24 hours (sometimes marked delivered before actual drop-off)
4. Contact the shipping carrier to file a claim

DrippyRoom is not responsible for packages marked as delivered by the carrier.

Lost or Stolen Packages

• We recommend filing a claim with the shipping carrier
• Provide a police report for stolen packages if required by carrier
• We'll work with you to resolve the issue, but cannot guarantee replacement for stolen packages

Damaged Packages

If your item arrives damaged:

• Contact us within 7 days of delivery
• Provide photos of the damaged item and packaging
• We'll send a free replacement immediately (see our Return & Refund Policy)
• No need to return the damaged item

International Orders

Customs and Duties

International customers are responsible for:

• All customs fees, duties, and taxes imposed by their country
• Customs clearance delays
• Providing accurate customs information if required

Customs Declarations

• We accurately declare product value and contents
• We cannot mark items as "gifts" or undervalue packages
• Customs processing times vary by country

Refused Shipments

• If you refuse delivery due to customs fees, you are responsible for return shipping costs
• Refunds will be issued minus all shipping costs and any customs fees incurred

Order Modifications and Cancellations

Before Shipment

• Contact us immediately at support@drippymirror.com
• We'll do our best to modify or cancel your order
• Once shipped, modifications are not possible

After Shipment

• Orders cannot be modified once shipped
• You may refuse delivery and return the package
• Standard return policy and shipping fees apply

Pre-Orders

• Can be cancelled before manufacturing begins
• Full refund issued if cancelled before production
• Partial refunds may apply if production has started

Holidays and Peak Seasons

During holidays and peak shopping seasons:

• Processing times may be extended by 1-3 business days
• Shipping carriers may experience delays
• We'll update shipping estimates on our website during these periods
• Order early to ensure delivery by specific dates

We cannot guarantee delivery by specific dates, including holidays.

Bulk Orders

For orders of 10+ items:

• Contact us before placing your order at support@drippymirror.com
• Custom shipping quotes available
• Potential discounts on shipping for large orders
• May require additional processing time

Contact Us

For questions about shipping or to track your order:

Email: support@drippymirror.com
Response Time: 24-48 hours
Include: Order number and tracking number (if available)

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Questions About Your Order?

Check your order status by:

1. Reviewing your order confirmation email
2. Using the tracking number provided in your shipping confirmation
3. Contacting our support team with your order number

We're here to ensure your DrippyRoom products arrive safely and on time!